Job Title: Compliance Specialist II( Data entry and Adv excel-Pivot, Vlookup)
Location: 666 Garland Place Des Plaines IL 60016
Duration: 3–6-month contract with possible extension or conversion
Shift schedule: 8 – 4:30 PM (with a 30- or 45-min lunch)
Pay rate: $20-22/hr.Job Description:
The Compliance Specialist II will handle some of the 200,000 registration renewals processed each year. The specialist will cultivate relationships with DMVs and trusted vendors to ensure partnership across the industry. The specialist will be well-versed and able to operate within external and internal systems and technologies to manage processing and communication. The specialist will adhere to detailed methods of tracking to ensure fleet vehicles are on the road legally with the proper license and registration.
- Process title and registration transactions for vehicles moving to new states/provinces, for buyouts, and for new vehicle deliveries if not completed by delivering dealers. Obtain/issue temp tags as appropriate to ensure vehicles are legal for use
- Maximize transactions completed timely by following up with appropriate parties (drivers, fleet offices, account teams, jurisdictions and tag agencies) to ensure team metrics
- Perform inquiries with DMV agencies to validate data associated with a VIN (vehicle identification number)
- Perform dealer follow-up to address any pending concerns with initial title and registration
- Manage temp tags to ensure vehicles are complaint within the state until hard plates are issued, follow-up as needed.
- Work with internal departments communicating via MS Teams and email
- Update license plate information and state information
- Interface with DMV websites
- Juggling multiple states for renewal and they can get eventually get up to 5-6 states
- Stay on top of tasks in queue daily
- This is a high-speed moving department
EDUCATION and/or EXPERIENCE:
- Must have high school diploma, or greater
- 2 years of high-volume office support and customer service experience
- Use of Salesforce request management system to engage and respond to client / driver requests
- Client Teams, Word, Excel including Vlookups and Pivot Tables
- Data entry
- Strong Organization skills
- Fast typing
Regards
Mahitha Bhagwath
Technical Recruiter
Cell: 312-584-0592
360 Mt. Kemble Avenue, Suite 2000 Morristown, NJ 07960
Email:
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