About Us:
We are a premier energy provider dedicated to delivering reliable services and innovative solutions to our customers. We are looking for a detail-oriented Data Entry Clerk to join our team and support our operational success.Job Overview:
In this role, you will handle various tasks such as data entry, back-office support, and customer service in a fast-paced environment. Your ability to efficiently manage multiple responsibilities will be essential in maintaining our high standards of service.Schedule: 8:00 AM to 5:00 PM, Monday to Friday
Position Type: Onsite, 40 hours per weekRequirements:
- Experience in back-office support, data entry, and customer service
- Proficiency with data entry software and Microsoft Office Suite (Excel, Word)
- Strong attention to detail and accuracy in data management
- Excellent organizational and multitasking abilities
- Strong written and verbal communication skills
- Ability to work independently and as part of a team
- Familiarity with Office 365 applications
Responsibilities:
- Perform clerical duties related to the division’s operational and commercial functions under general supervision
- Accurately input and maintain data in company systems, compiling information for regular and special reports
- Prepare and process documents, including forms, records, and purchase orders, while maintaining detailed records
- Respond to customer inquiries both verbally and in writing, and generate work orders using the Customer Information Control System
- Contact customers to arrange collection of overdue payments and process receipts
- Support the customer payment booth by collecting bill payments and providing assistance as needed
- Write customer letters, schedule appointments, and manage phone inquiries
- Assist with payroll exceptions and invoicing as required