Guideway Care is working to provide superior patient engagement solutions to healthcare organizations. We pride ourselves on hiring team members who can work independently but also enjoy being part of a team and like to continuously learn and grow. We are looking for candidates that exemplify these qualities and who are excited to join our team to continue to make a difference for patients and their families.Clinical Duties (may include, but not limited to):
- Manage and support patients’ healthcare needs via telephonic outreach
- Conduct and document visits by using several technology platforms and EHRs
- Monitors adherence to care plans, evaluates effectiveness, monitors patient progress in a timely manner, and facilitates changes as needed.
- Facilitates patient access to appropriate medical and specialty providers.
- Educates patient and family/caregiver(s) about relevant community resources.
- Coordinates continuity of patient care with external healthcare organizations and facilities including from the primary care provider to a specialty care provider.
- Supports patient self-management of disease and behavior modification interventions.
- Provides patient health counseling, education, and instruction.
Administrative Duties (may include, but not limited to):
- Using computer applications
- Making and answering phone calls the majority of the shift
- Welcoming patients
- Reviewing patient medical records
- Coding and filling out insurance forms
- Scheduling appointments
- Arranging for hospital admissions and laboratory services
- Handling correspondence, billing, and bookkeeping
This is an excellent opportunity to get started in healthcare and grow a meaningful career! This is an in-office position located in Birmingham, AL.Qualifications and Skills Required:
- Licensed Practical Nurse (LPN) Compact License
- Maintaining a Compact License is an ongoing requirement of this role
- Minimum of 1-year work experience in a healthcare setting involving patients with complex chronic disease states preferred.
- Proficiency with a personal computer
- Technical and analytical skill set
- Excellent communication, organizational, and interpersonal skills are necessary
- Experience with Microsoft Excel preferred
- Immigration and/or Visa sponsorship will not be provided
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