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Associate Director – US Oncology Business Integration

Job DescriptionThe Associate Director of US Oncology Business Integration reports to the Director of US Oncology Business Integration and sits within the US Oncology Customer Experience and Marketing Operations Team (CEMO).The Associate Director of US Oncology Business Integration will support the mobilization and leadership of US Oncology growth initiatives as well as leadership of Project ACCELERATE Scaling, Integration, and Change Management for US Oncology. Project ACCELERATE is a multi-year program focused on the creation of One our Company Experience across customers leveraging best-in-class omnichannel capabilities to deliver a personalized, seamlessly integrated, and immediate experience.This person will be a key member of the US Oncology ACCELERATE OME Implementation Squad, and will work across the OME Program team, capability teams, and receiving tumor teams (marketing & ADT). This person will have specific responsibilities in thoroughly understanding the OME Integrated Marketing Model (OME E2E) and is expected to work closely with Marketing teams, ADTs, and capability teams to implement the model, including capabilities, process changes, and role and responsibility shifts, in order to deliver growth and business impact in a sustainable way.High-Level Responsibilities:Scaling of US Oncology Business OpportunitiesPartner with the US Oncology Business Integration team and the OME Program Team to evolve and pull through a roadmap for scaling business opportunities and enhancing capabilities across US Oncology over a 2-3-year time horizon.Collaborate with cross-functional teams, including Marketing, ADT, HHDDA, S&CO, and IT to support the successful execution of prioritized business opportunities within US OncologyIdentify opportunities to improve, streamline, and automate marketing capabilities to enhance the performance of US Oncology initiatives and coordinate with the business to drive sustainable change.Act as a change management and communication champion to identify necessary changes to People (roles and responsibilities), Processes, and Technology, and partner with and coach Marketing and ADT teams through the adoption and realization of necessary change for future state models.Operationalization of US Oncology One our Company’s Experience ScalingMarketing and ADT (Agile Digital Team) SME, works across marketing and ADT teams to ensure appropriate awareness, coordination, and implementation/adoption of E2E process.Manages interdependencies across marketing, ADT, and PRT (Promotional Review Team) to ensure successful launch.Collaborates with Implementation Readiness & Change Leads to infuse marketing org/process expertise in change execution and document shifts in WoW.Rally cross-functional teams to work collaboratively together to deliver on One our Company’s Experience scaling objectivesDevelop and implement detailed project plans, timelines, and budgets to ensure timely delivery of use cases.Monitor program progress, identify risks, and develop mitigation plansCoordinate with internal and external stakeholders to ensure the successful execution of program milestones – with a specific focus on Marketing and ADT integration.Partner across Oncology, S&CO, and Global to identify and plan future enhancements.Key Working RelationshipsUS Onc Business Integration team – Close partnership to drive the OME agenda and facilitate broader business opportunitiesStrategy & Commercial Operations – Collaboration to achieve common goals against program milestones and other business opportunitiesOME US Onc Workstream Leads – Uncover key scaling challenges and rapidly evolve roadmap to align withUS Onc Marketing Teams – Close working partnership to identify business use cases and enable the delivery of key capabilitiesGlobal HHDDA (Digital Data Analytics)– Close partnership to manage the coordination and capacity of shared resources, while sharing learnings to enable global scaling, where appropriateKey Outcomes for OwnershipLeadership of program plans, timelines/milestones, and roles & responsibilities to ensure timely delivery and execution across teamsCollaboration amongst cross-functional teams in achieving a common goalContinuous improvement of program structure, ways of working, processes, and capabilitiesCore CompetenciesResults Oriented – remains focused on the target outcomes and facilitates the efforts of others towards shared goalsStrategic Thinking – frames opportunities at the strategic level, even in the face of pressured resources and deadlinesRelationship Building – forms effective relationships at all levels, both within the organization and with external stakeholdersCommunication – clearly and succinctly conveys key messages across varying audiences, via both written and spoken communicationsChange Management – leads change and is passionate about introducing new ideas and helping bring stakeholders alongProgram Management – Ability to manage and bring together multiple workstreams mapped to clear business objectives to improve business performancePosition Qualifications:Education Minimum Requirement:Required: Bachelor’s degree (BA/BS)Preferred: Master’s degree (MBA or MPH)Required Experience and Skills5 years experience executing strategy programsProven experience designing and scaling commercial capabilities in a large organizationDemonstrated success mobilizing teams to execute against program roadmaps to achieve key milestonesProven ability to navigate complex organizations and advocate change across cross-functional teamsProficient in working within collaborative, fast-paced environments, building and maintaining strong relationships, peer influence, building effective working relationships with colleagues, and delivering high-quality workExecutive presence, ability to convey appropriate messages at the appropriate levelStrong vision for the future, with the ability to influence change and gain supportStrong analytical skills and a high capacity for strategic and conceptual thinkingStrong project management and execution skills, with some experience working in AgileKnowledge of our Company and its US Oncology organizationNOTICE FOR INTERNAL APPLICANTSIn accordance with all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.Current Employees applyCurrent Contingent Workers applyUS and Puerto Rico Residents Only:Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please if you need an accommodation during the application or hiring process.We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.U.S. Hybrid Work ModelEffective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.Employee Status: RegularRelocation: DomesticVISA Sponsorship: NoTravel Requirements: 10%Flexible Work Arrangements: HybridShift: 1st – DayValid Driving License: NoHazardous Material(s): N/AJob Posting End Date: 09/5/2024*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
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