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Assistant Nurse Operations Manager – ICC / Intermediate Critical Care Unit

Position Summary:Department: DPH ICC / Intermediate Critcal CareStatus: FTShift: Monday – Friday, must be flexible depending on department needsTitle: Assistant Nurse Operations Manager, ICC / Intermediate Critcal Care UnitOrlando Health Dr. P. Phillips proudly holds recognition as a “Best Regional Hospital” by U.S. News & World Report and selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare. With a highly qualified team of nurses, support staff and physician specialists, our 285-bed facility provides combined expertise and advanced technology in numerous areas of specialty, including diagnostic imaging, cardiovascular care, orthopedic care, surgical services and emergency medicine. The hospital is equipped with robotic surgical capabilities for colorectal, general, gynecologic and urologic surgeries and has earned Joint Commission certification for its total hip and knee replacement programs utilizing innovative, personalized technologies.Forbes has named Orlando Health as one of America’s Best-In-State Employers. Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions.“Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.ORLANDO HEALTH – BENEFITS & PERKS:Competitive Pay

  • Evening, nights, and weekend shift differentials offered for qualifying positions.

All Inclusive Benefits (start day one)

  • Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.

Forbes Recognizes Orlando Health as a Best-In-State Employer

  • Forbes has named Orlando Health as one of America’s Best-In-State Employers for 2021. Orlando Health is the top healthcare organization in the Metro Orlando area to make the prestigious list. “We are proud to be named once again as a best place to work,” said Karen Frenier, VP (HR). “This achievement reflects our positive culture and efforts to ensure that all team members feel respected, supported and valued.

Employee-centric

  • Dr. P. Phillips Hospital has been selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare

ABOUT DPH INTERMEDIATE CRITICAL CARE UNIT (ICC)

  • The Intermediate Critical Care Unit is a 30-bedunit on the 3rdfloor, Tower A at Dr. P. Phillips Hospital which operates 24 hours a day, 7 days a week.
  • The Intermediate Critical Care unit consists of acute care nurses in collaboration with hospitalists, critical care physicians, rapid response services, advanced practice practitioners, respiratory services, rehab services, nutrition services, pharmacy services, radiology services, spiritual care services, and case management.
  • We serve adult patients that either have actual or potential life-threatening health problems that require frequent observation, assessment, or interventions to prevent further complications and restore health utilizing advanced technology and highly skilled nursing staff.

Responsibilities:Position Summary
The Assistant Nurse Operations Manager (ANOM) is responsible for the management of their designated unit/department, including nursing practice and administrative oversight of the area. In conjunction with the Unit/Department Nursing Operations Manager, the ANOM provides guidance and direction on all aspects of unit operations including customer experience, budgetary performance, human resources activities, shared leadership, and quality outcomes.Essential Functions

  • Shared 24/7 accountability with Nursing Operations Manager
  • Participates in the recruitment and selection of new team members for the unit through interviews, peer selection, and evaluation of candidates.
  • Coordinates with the Unit/Department Nursing Operations Manager and Human Resources as indicated on corrective action, progressive discipline, and career advancement.
  • Investigates event reports and provides feedback to both Unit/Department Nursing Operations Manager and team members.
  • Oversight of schedules for the unit to ensure the proper mix of staff are available each shift to provide

appropriate patient care.

  • Maintains oversight of patient flow and intervenes as indicated to achieve expected outcomes.
  • Performs Nurse Leader rounds and reviews, to identify variance from nursing best practice and regulatory or hospital standards. Participates in process/quality improvement initiatives to improve outcomes and standard work.
  • Ensures the customer experience is upheld by all team members on shift and provides service recovery to patients and their families as needed.
  • Interfaces with patients and families to provide instruction, promote participation in patient care, and to coordinate nursing activities.
  • Participates and/or leads staff meetings, GEMBA board, or huddles; demonstrates ownership of unit and outcomes.
  • Performs direct patient care activities as required to meet operational needs.
  • Possesses excellent interpersonal skills and ability to work in a team environment.
  • Respects the rights and privacy of others and holds staff member information in strict confidence.
  • Ensures incident reports are completed appropriately and follows up with event reports as needed.
  • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state, and local standards.
  • Maintains compliance with all Orlando Health policies and procedures. Qualifications:

Education/Training

  • Bachelor of Science in Nursing Degree (BSN) required if no Masters of Science in Nursing (MSN)

Licensure/Certification

  • Current licensure as a registered nurse in the State of Florida or Nurse Licensure Compact (NLC).
  • Maintain current Basic Life Support (BLS) certification.
  • May require one or more of the following certifications based on the assigned patient population:
  • Advanced Cardiovascular Life Support (ACLS)
  • Pediatric Advanced Life Support (PALS)
  • Neonatal Resuscitation Program (NRP)
  • Trauma Nurse Core Course (TNCC)

Experience

  • Two (2) years of experience as a Registered Nurse in ICC/CCU setting highly preferred
  • 1 year of leadership experience preferred (Charge, Preceptor, Manager, Supervisor)

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